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A PUBLICATION OF ILG

PLUS:

Reaching the Millennial Market.

See page 52

.

VACATION INDUSTRY

APRIL – JUNE 2018

PLUS:

Advice on Recruiting and R taining Strong Tal nt

Se page 56

.

Listen

Up!

HOW CUSTOMER COMPLAINTS

CAN IMPROVE YOUR BUSINESS

PROFILES

Enjoy Casino & Resort

Grand Caymanian Resort

Hippocampus Viña del Mar Resort & Club

Le Blanc Los Cabos

Residence La Ferriera

Trapp Family Lodge Guest Houses

From Crisis

to Comeback

Developing a Rock-Solid

Disaster Plan

ISSUE 1, 2017

Golf on the

COSTA DEL SOL

LONDON

’s

Historic Pubs

HOW TO GET THE EXCHANGE YOU WANT

EXTRA HOLIDAYS WITH RESORT ACCOMMODATION CERTIFICATES

US:

Phuket

BUCKET LIST