Beware of “phishing” scams.

A few members have reported receiving e-mails that claim to be from Interval International, or have visited a Web site that appears to belong to our company, but which are requesting personal information.

Please be aware that any such messages or sites are not those of Interval International, but are an attempt at a form of identity theft called  “phishing.” Phishing scams use "spoof" or hoax e-mails or fraudulent Web sites designed to fool recipients into divulging information. By using trusted brands, phishers are able to convince consumers to respond to them. Interval will never contact you to ask for your membership number or other personal information.

Phishing is a scam in which thieves send an official-looking e-mail that may take you to a spoof Web siteA spoof Web site is one that mimics a well-known company’s site, to lure you into disclosing private information. To make spoof sites seem legitimate, they use names, logos, graphics, and possibly code of the real company’s Web site. asking for personal information. To entice you, they might mention a promotional give-away or other scam that relates to your membership.

The phony e-mails and Web sites are very convincing, since they can look identical to those of established businesses or organizations. But any information you provide goes directly to the criminals, who can use it to commit fraud.

The best protection from these messages is to delete them. To ensure that the Web site you’re visiting belongs to Interval International, type in www.intervalworld.com and see if you get to the same place.

For details about Interval’s privacy and security policies, please read our Privacy Policy. The Federal Trade Commission offers more information about identity theft and how you can prevent it. Visit the agency’s How Not to Get Hooked by a “Phishing” Scam page.

If you have any questions, you can contact us by e-mail or call Customer Service at 305-668-3414 or 305-668-3411. For members residing in Europe, please call +44 (0) 870 7444 203.