On IntervalWorld.com, this symbol  identifies Interval-affiliated all-inclusive resorts that require the purchase of a meal plan payable to the resort.

For additional information about the all-inclusive experience and a list of Interval-affiliated All-Inclusive resorts, read The All-Inclusive Resort Experience.

Typically, the price is per person, per day, and per unit for the entire 7 days. Payment for the maximum occupancy of the unit may be required.

Generally, yes, most Getaways and exchanges made through Interval consist of an entire week. There are some resorts that offer flexible-stay packages. Contact Interval or the resort directly to find out what options are available to you.

A typical all-inclusive package includes alcoholic beverages.

The cost of staying at an all-inclusive property is paid directly to the resort. The purchase of an all-inclusive package is not included in the standard Interval exchange or Getaway fee.

No. The cost of a Getaway/exchange is a separate transaction with Interval and does not include the cost of staying at an all-inclusive resort.

The cost may vary depending on different factors, such as the resort, length of stay, time of year, and room accommodations. Please read the Important Advisements section within the booking process to find the all-inclusive fees for a specific resort. You may also want to contact the resort directly for information regarding the all-inclusive fees applicable to your stay.

All-inclusive fees may vary by resort and by season, and are subject to change without notice.

The exchange and Getaway availability of resorts will vary depending on several factors such as travel season, destination popularity, and certain regional restrictions.

Some Interval-affiliated resorts are mandatory all-inclusive, and some are not. If a resort is not mandatory all-inclusive, members will only be charged the usual exchange or Getaway fee and will not be expected to pay additional all-inclusive fees to the resort. Members will be able to opt into the all-inclusive amenities for the required fee by communicating directly with the resort. Other resorts are mandatory all-inclusive, requiring the all-inclusive fee to be paid to the resort.

There are many family-oriented all-inclusive resorts, as well as adults-only resorts. Family-friendly all-inclusive resorts offer a broad range of activities and amenities with something for everyone - from kids' clubs, playgrounds, and video games to water parks and adults-only pools. There are also nightly entertainment options.

Nearly everything you need is part of the package, including accommodations, drinks, and three meals a day (often with a variety of restaurants from which to choose). Be sure to check with your resort for a complete list of amenities.

Spa treatments, long-distance telephone calls, casinos/gambling, special packages, babysitting services, and destination excursions are usually not included in the all-inclusive vacation price.

All-inclusive resorts want to make sure you have a fantastic time, so they offer a variety of free daily activities and amenities, such as tennis, exercise facilities, kids' clubs and playgrounds, and pool activities. Many all-inclusive resorts also offer nightlife options that guests can enjoy, from on-site nightclubs to live shows with music.

Although meals and beverages are typically included in the cost of an all-inclusive vacation, it is recommended that you bring at least one credit card and a sufficient amount of cash for other expenses, such as tips or spa treatments. You may also ask about complimentary in-room safes where you can store your valuables.

Most all-inclusive resorts offer wedding and honeymoon packages. Check with the resort for information on wedding packages and services offered.

Most all-inclusive resorts have a spa facility on the property.

All-inclusive resorts do not charge for on-site entertainment or most activities.

The cost may vary depending on different factors, such as the resort, length of stay, time of year, and room accommodations. Please read the Important Advisements section within the booking process to find the all-inclusive fees for a specific resort. You may also want to contact the resort directly for information regarding the all-inclusive fees applicable to your stay.

First, on IntervalWorld.com click on an available unit at the desired resort. Keep clicking through the booking process until you get to the Important Advisements section. In this section, you’ll see at least one paragraph labeled Required Resort Charges which lists the all-inclusive fees for that resort. You do not have to book the unit to get to the Important Advisements section or to read the Required Resort Charges. Or, you can contact the resort directly.

The Interval International To Go app is our free, user-friendly mobile app. The newly enhanced Interval International To Go app is packed with exciting features, innovative tools, and updates to existing favorites. It’s never been easier or more convenient to plan your vacation!

Key Features

• Confirm exchanges (against multiple weeks, as well as points)
• Search for exchanges and Getaways at the same time
• Purchase E-Plus®, Guest Certificates, and Trip Protection
• Deposit with ease from the Ownership/Units screen
• Redeem Resort Accommodations Certificates
• Search vacations from your Favorites and select multiple resorts when completing a Vacation Search
• Search for vacations using an exchange request
• Search multiple resorts within a single destination
• Use the enhanced map to view resorts
• View your upcoming trips and travel details
• See featured Flexchange destinations
• Access our Top 10 Getaways
• Create custom Getaway Alerts
• Read our premier travel publication, interval World® magazine
• Browse the Resort Directory
• Watch Interval HD videos
• Save a list of your favorite resorts
• Share resort information with friends via text, email, Facebook, Twitter, or Pinterest

Go to the Apple App Store or Google Play store and search for the Interval International To Go app.

Depending on your device, you can open the Interval International To Go app and update it manually. If not, you should automatically receive a notification that an update for the Interval International app is available. If you are not notified, you can still go to the Apple App Store or Google Play to replace the old version. Don’t miss out on the newest version of the app with the latest features!

Interval members use the same login they created for intervalworld.com for their Interval International app login. As an added bonus, the Interval International app comes with a Save Login ID option that allows members to store their login ID for future use.

With our new, faster login feature, you can access your account with just the touch of a finger, or even a glance. Sign in quickly and securely on a phone or tablet that supports fingerprint or facial recognition.

You will need to make sure that your device supports fingerprint recognition. Then go to your device settings and enable fingerprint access. Once this is complete, sign in to the Interval International app and go to Settings, where you will select Sign in With Fingerprint. Once you log out of the app, you can sign in with your fingerprint.

Yes! First, you will need to make sure that your device supports facial recognition. If your device is equipped with this ability, go to your settings and enable facial recognition access. Once this is complete, sign in to the Interval International app and go to Settings, where you will select Enable Face ID. Once you log out of the app, you can sign in with a smile.

Yes. However, currently there is no iPad version of the app, so your device will display the mobile version of the app. You may adjust your iPad’s screen settings to view the app at your desired setting. To adjust the screen size of the app on your iPad, click on the 2x circle that appears onscreen to enlarge. If the app appears too large onscreen, then click the 1x circle to make it smaller.

In order to access the members-only features of the Interval International To Go app, you’ll need to create a web profile on intervalworld.com, with a login ID and password. Once your web profile is created, you will be able to access the Interval International app.

For the new, faster login feature, a separate fingerprint or face login will need to be created for each member on your account.

Yes. Non-members can download the Interval International app to view resorts and watch Interval HD videos. However, the ability to book exchanges and Getaways is exclusively for Interval members.

Yes. The Interval International To Go app is available to everyone around the globe.

Yes. Members can now confirm exchanges with our newly enhanced Interval International To Go app. Search multiple destinations for an exchange or choose to book a Getaway — you can even search for both at the same time! Flexchange searches can also be done on the app, within 59 days of your check-in date.

The Interval International To Go app lets you search first, then decide the best way to book your vacation. You can search for an exchange choosing from any of your available weeks or points, or you can book a Getaway instead. Interval will provide all relinquishment options, and you choose the best option for your vacation.

Yes. You can now redeem eligible Resort Accommodations Certificates on the mobile app.

Choose one or more resorts by name, or you may select resorts listed on the map.

Not directly. You can use the Interval International To Go app to renew your Interval International, Interval Gold®, or Interval Platinum® membership only when in the process of making a transaction, if your membership has lapsed and would need to be renewed to continue with said transaction. To renew your membership, visit intervalworld.com or call your local Members-Services Center.

Yes! The Interval International To Go app is conveniently designed to allow users to share resort information and pictures with their friends and family through text message, email, Facebook, Twitter, and Pinterest.

Yes. The Interval International To Go app allows you to view any upcoming vacations all in one place. With fast and easy access to your trip confirmation details, you can also share your trip information with friends and family via text or email.

For technical assistance with the Interval International app: 855-873-7340.
Outside the U.S.: 305-925-3104.

If you need to contact us for any other issues, please click here to email us.

Getaway Alerts are instant notifications that you can receive on your device when your desired Getaway becomes available.

Please note that Alerts are not available for exchange, including pending requests, or for Getaways of less than seven nights.

Once you create a custom Getaway Alert, you will only receive one notification on your device every 24 hours, for each alert created. If new inventory becomes available, you will receive an alert within the next 24 hours. You can create multiple alerts for multiple Getaways.

If you received a Getaway Alert, but inventory was not available when you responded, this could be because someone booked the Getaway prior to you accessing the inventory. Inventory availability is on a first-come, first-served basis. Once you receive an alert, please respond and book as quickly as possible to ensure confirmation.

If you have set up multiple alerts, please create unique names for each to help you distinguish between each alert.

To stop receiving notifications, you will need to make the alert inactive or delete the alert. To delete an alert, go to the alerts list in Getaway Alerts, select Edit, and select the delete sign next to the Alert you would like to delete. To make an alert inactive, go to the alerts list in Getaway Alerts, select Edit, and view the alert details. Within the alert details, turn the toggle from active to inactive.

Once you've confirmed a Getaway, you must delete or make an alert inactive to no longer receive notifications. Please refer to the question above for instructions on how to delete or make an alert inactive.

Getaway Alerts does not contain that functionality. However, on your device, under Settings, you may have the ability to customize the notifications you receive and block notifications during specified time periods. The Interval International To Go app does not contain this functionality.

Click the Create Profile link on the homepage to begin. Select the Create Web Profile button then enter your member number and the phone number that matches your membership record. You will then be taken to a Web Profile form where you can set up your Login ID and Password.

Login IDs must be a minimum of 5 characters, contain at least one letter, and have no spaces or special characters (with the exception of an underscore or a period).

Enter a current email address and verify that it is correctly formatted. This is the address Interval will use for online transaction-related correspondence.

You can also choose to receive special offers and email updates on this page.

Your password must be a minimum of 8 characters and contain at least 3 of the following: upper case letter, lower case letter, number, or special character. Passwords are case sensitive and must not contain spaces.

After completing this information, you will be asked to create three security questions. In the future, we may ask you to answer one or more of three questions to verify your identity. Please provide answers that only you will know.

After you have saved your security questions, you will have access to IntervalWorld.com and everything your membership has to offer.

On the homepage, enter your Login ID and Password, and click the Sign In button.

You will then be asked to create a new password, if your current password does not meet the requirements. Your password must be a minimum of 8 characters and contain at least 3 of the following: upper case letter, lower case letter, number, or special character. Passwords are case sensitive and must not contain spaces.

You will then be prompted to create three security questions. Please provide answers that only you will know. After you have saved your security questions, you will have access to IntervalWorld.com.

In an effort to protect your personal information, we've enhanced our security requirements. Members are now required to create a new password and/or security questions. Should your current password meet the new requirements, you will only be prompted to create three security questions. 

Your password must be a minimum of 8 characters and contain at least 3 of the following: upper case letter, lower case letter, number, or special character. Passwords are case sensitive and must not contain spaces.

After you have saved your security questions, you will have access to IntervalWorld.com.

Your Password should be easy to remember, but not easy for others to figure out. Keep it private. Your password must be a minimum of 8 characters and contain at least 3 of the following: upper case letter, lower case letter, number, or special character. Passwords are case sensitive and must not contain spaces.

Once you sign in using your Login ID and Password, you will be prompted to choose a member number you’d like to sign in with. You will also be able to switch between your memberships while on IntervalWorld.com.

Yes. You can create a Web Profile for each contact associated with your member number. Each person can set up his or her own Login ID and Password, which they will use to sign in to IntervalWorld.com.

If you wish to update your email preferences, mailing address, or any other information, click on the “My Account” link on the top of the page. You will be taken to the My Profile page where you can click the “Edit Profile” button. Make the changes necessary and be sure to click the “Save” button when you’re finished.

After choosing your Password, you’ll be asked to provide a Password Hint. This is a clue that will help you remember your password in the event that you forget or misplace it.

On the homepage, click the “Login Help” link directly under the Login ID and Password fields. Select the “Forgot Login ID?” or “Forgot Password?” links as needed.

Once you have successfully signed in, you can change your password by selecting the “My Account” link on the top of the homepage. You will be taken to the My Profile page where you can click the “Edit Password” button. Be sure to click the “Save” button when you’re finished.

Once you have successfully signed in, you can change your security questions by selecting the “My Account” link on the top of the homepage. You will be taken to the My Profile page where you can click the “Edit Security Questions” button. Be sure to click the “Save” button when you’re finished.

Your membership number is on your Interval International membership card. If you can’t remember this number, please contact the Membership Department at customerservice@intervalintl.com or 800.843.8843.

You cannot edit or change your membership number or membership name. If you have questions regarding your account, please contact the Membership Department at customerservice@intervalintl.com or 800.843.8843.

If you find a lower rate for the same dates and resort stay within 24 hours of your Getaway confirmation, you can file a Best Price Guarantee claim with Interval International. If your claim is approved based on the program Terms and Conditions, you will receive a refund for the difference between the amount you paid for your Getaway and the lower rate.

As the Quality Vacation Exchange Network^®, Interval International stands by the products and services offered to its members. If you’re looking for vacation accommodations and find what you want in a Getaway, there’s no need to shop around for a better deal.

Yes. The accommodations must be at the same resort for the same check-in and check-out dates. In addition, the unit must have the same number of bedrooms, private sleeping capacity, maximum occupancy, kitchen type, and so on.

No, it is applicable only to confirmed Getaway bookings.

Yes, certain rates are ineligible. See the Terms and Conditions for complete details.

Download and fill out a claim form.

Include copies of the source of the Comparison Rate and other supporting documentation, such as website page, email, newspaper, advertisement, or letter,
a) Scan the completed claim form and supporting documents all together, and send to our customer service email address as an attachment: customerservice@intervalintl.com
Please enter “Best Price Guarantee” in the subject line of the email.

b) Or mail the completed form and supporting documentation to:

Interval International
Best Price Guarantee Claims Processing Department
Post Office Box 430960
Miami, Florida 33243-0960

If outside the U.S. or Canada, please mail to your local servicing office.

Documentation sent by mail or email must include the completed claim form and supportive documentation of the comparison rate, including the date and time it was found. If the source is a competing timeshare exchange company, you will also need to provide proof of your membership with that company, such as a photocopy of your membership card, as well as its customer service phone number. Details are found on the claim form, and complete requirements are in the Terms and Conditions. Do not send originals, and please note that the documentation you submit will not be returned.

If outside the U.S. or Canada and mailing the documents, please send to your local servicing office.

This is not recommended. You will lose your accommodations, and your Getaway fee will not be refunded.

Yes. We must receive your claim via mail or email within one week of the date of your Getaway confirmation.

Interval will begin processing your claim within five business days of its receipt, and you will be contacted upon completion of its review at the e-mail address you provide on the claim form. When you file your claim, please ensure all required information is provided as incomplete claims will not be processed. Do not send originals, and please note that the documentation you submit will not be returned.

If your claim is approved, you will receive a refund in the same form of payment you used when you booked the Getaway. If you paid with a credit card, allow two to three billing cycles for the credit to appear. If you paid by check, you will receive a refund check in the mail within two to three weeks

The cruise exchange option gives members the added flexibility of exchanging their vacation time toward the purchase of a cruise vacation.

Members can request their cruise exchange by contacting your local servicing office and speaking with an Interval Options advisor at 888.335.9366. Our advisors will help you select your ideal vacation and answer any questions you may have.

Cruise exchange operates on a Request First basis, so you don't relinquish your home resort unit until your cruise exchange has been confirmed.

Yes, cruise exchanges allow you to request travel dates that fall after your home resort unit check-in date. However, the occupancy date of the home resort unit relinquished must be at least 90 days after the date your Interval cruise exchange is booked.

Yes, cruise exchanges require supplemental fees as well as an Interval Options transaction fee. The supplemental fee varies based on several factors, including, but not limited to, the exchange demand of the home resort week, quality and size of the unit relinquished, and the type of cruise vacation package selected.

The supplemental fee takes into account the cruise line, season, cabin, port and Government taxes and fuel surcharges and is determined at the time of booking.

You can choose to not continue the cruise exchange request, prior to making any payments or deposits.

No, accommodation certificates can only be used for resort stays.

Cruise exchanges are available for virtually any cruise sold through Interval Travel, for any itinerary and any length of cruise on most major cruise lines, including Royal Caribbean International, Carnival Cruise Lines, Disney Cruise Line, and Norwegian Cruise Line.

All confirmations are final and non-refundable. Should you choose to cancel your cruise prior to final payment, you will only be refunded the cruise deposit amount - the cruise exchange fee is non refundable and Interval will have immediate use of the week relinquished.

Interval Options offers Interval Platinum and Interval Gold members the added flexibility of exchanging their vacation time toward the purchase of a cruise, tour, golf or spa vacation, as well as a unique Interval Experiences adventure or hotel exchange. For Interval Options cruise exchange FAQs, click here. For Interval Options hotel exchange FAQs, click here.

To request a tour, golf, spa, or Interval Experiences exchange, contact an Interval Options advisor at 888.801.0104. Our professional advisors will help you select your ideal vacation and answer any questions you may have.

Interval Options operates on a Request First basis, so you don’t relinquish your home resort unit until your Interval Options exchange is confirmed. Hotel exchanges are only available as instant confirmations; for FAQs, click here.

Yes. Interval Options exchanges allow you to request travel dates that fall after your home resort unit check-in date. However, the occupancy date of the home resort unit relinquished must be at least 90 days after the date that your Interval Options exchange is confirmed. For occupancy rules and FAQs pertaining to Interval Options hotel exchange, click here.

Unlike exchanging for resort accommodations through Interval’s exchange program, Interval Options exchanges require additional fees because tour, golf and spa vacations are typically customized packages. Payment of the Interval Options transaction fee is required, as is a supplemental fee that varies based on many factors, including the Interval Options vacation selected, the itinerary, travel dates, the accommodations selected, and the Home Resort unit relinquished.

If you decide to forgo the exchange because of the Interval Options fee, your initial exchange fee is refunded and your week is returned. For Interval Options hotel exchange FAQs. For Interval Options hotel exchange FAQs, click here.

Currently, online functionality for Interval Experiences, tour, golf, and spa exchange are not available due to the complexity of these customized packages. Cruise exchange requests can be done online by accessing the cruise exchange link or by calling a cruise advisor. Interval Options hotel exchange is online only. For FAQs, click here.

Tour vacations are available on practically every continent. Visit the historic sights of Europe or journey in Africa on safari. You can make these dream vacations come true with tour exchange.

Depending on whether you choose an escorted or independent tour, you will have a knowledgeable Tour Director, transportation, accommodations, attractions, and/or sightseeing activities.

It all depends where you want to play. Choose from well-known top golf destinations such as St. Andrews in Scotland and La Costa Resort and Spa in Carlsbad, or enjoy championship courses in Arizona, Florida, Hilton Head Island, and more.

Golf exchange vacations can be customized to suit your needs, but typically include accommodations, greens fees and shared golf cart for one round of golf per day, and full breakfasts.

For golf and spa exchanges, the supplemental fee takes into account the facility or location, length of vacation package, season and travel dates, and package components or services selected. Taxes and service fees are additional and charged at time of check-out.

Spa exchange vacations can be customized, but typically include your accommodations, daily meals, selected spa treatments and activities, and use of spa facilities.

Interval Experiences allows you to exchange your week or points towards exciting and unique adventures all around the world.

The Interval Experiences supplemental fee takes into account the value of the week relinquished, season and travel dates, and the experience selected.

The ShortStay Exchange Program gives Interval Platinum and Interval Gold members the freedom to exchange one week of accommodations for two separate vacations of one- to six-night stays. Members who own points may make as many ShortStay Exchanges as their available points allow.

Any Interval Platinum or Interval Gold member with a Home Resort unit week (or the equivalent in points currency) available for exchange.

All ShortStay Exchange confirmations are final transactions and non-refundable.  Interval International’s Exchange Cancellation Policy does not apply to the ShortStay Exchange Program.

A unit with private sleeping capacity that is equal to or less than the private sleeping capacity of the unit deposited.

The majority of ShortStay Exchange inventory will be available within 30 days of check-in; however, every so often, there may be inventory available up to one year in advance of occupancy. Inventory is always changing, so please check back often.

Your first step will be to select the week or point allotment you would like to use. Next, select a destination and the number of nights you'd like to travel. Your search will bring up a selection of available resorts from which you can instantly select and confirm a ShortStay Exchange. You'll receive a confirmation number after submitting your payment details.

The other half of your Home Resort week will remain on deposit and available in your account for another ShortStay Exchange vacation. The expiration date of the original deposit applies to the remaining portion of the deposit.

No, deposit extensions are not available in the ShortStay Exchange Program.

Yes, any unredeemed deposit can be used for ShortStay Exchanges.

No, pending requests cannot be accepted for ShortStay Exchange.

The ShortStay Exchange Program is designed to provide instant confirmations, and therefore temporary holds cannot be honored.

Resort Accommodations Certificates/Bonus Weeks may not be redeemed for ShortStay Exchanges.

One night to a maximum of 6 consecutive nights (based on availability). For exchanges longer than 6 nights, go to the Exchange tab to complete a full-week exchange.

Yes, the minimum number of nights a resort is available depends on the resort you select and the check-in date requested.

Most resorts have check-in on Fridays, Saturdays, or Sundays; it is unlikely you will find a five-day stay that begins on a Wednesday or Thursday. To experience a greater rate of success, request a weekend check-in date for your ShortStay.

Yes, a Guest Certificate can be purchased and used for a ShortStay Exchange.

Yes, travel insurance* can be purchased and is recommended.

If you need to cancel a reservation, contact 1.866.627.4310 in the U.S., or your local Customer Service office during regular business hours for assistance.

*Insurance benefits vary by country of residency.

A. Interval Platinum is Interval International’s highest level of membership. Interval Platinum members receive $50 off Getaways, complimentary airport lounge membership, up to five free Guest Certificates per membership year (regularly $69 each), priority access to certain Getaways, and up to 70 percent off select hotel bookings powered by Priceline Partner Network.

Additionally, Interval Platinum members receive all the benefits of Interval Gold^®, including ShortStay Exchange^®, Interval Options^®, and VIP Concierg^SM. Go to the Benefits tab at intervalworld.com to learn more about Interval Platinum.

If you choose to upgrade to Interval Platinum, your Interval Gold membership will be canceled and a new membership kit and card will be sent to you within a few weeks. If you have remaining time on your current Gold membership, your account will be credited and you will only be responsible for the difference needed to enroll in Platinum.

Regardless of your current Gold term, whatever remaining time you have left on your Gold membership will be credited to your account. You then will only be responsible for the difference needed to enroll in Platinum.

No, all the benefits you love from Interval Gold are included in Interval Platinum.

Interval Platinum includes many great benefits and services that we provide to you through third party relationships. Because Interval purchases these services on your behalf when you enroll, we are unable to refund canceled Interval Platinum memberships.

Only available to Interval Platinum members, this benefit offers you the opportunity to book your Getaway before other members have the opportunity to purchase the available inventory. So check back often and plan ahead!

Experience the ultimate in travel with Platinum Escapes.These discounted vacation weeks are available online and by email invitation from time to time.

Keep an eye on your inbox, as you never know what amazing Interval Platinum members–only deals will show up.

Platinum Escapes are the ultimate in last-minute travel with deeply discounted vacation weeks available by email invitation only. They are not sent on a fixed schedule, but offered whenever we can locate the most amazing deals just for the Interval Platinum member. Look for Platinum Escapes every few months and have your bags packed when these incredible offers arrive.

Interval Platinum members get up to five free Guest Certificates per Interval Platinum membership year. The standard fee will be charged after the fifth Guest Certificate.

If your Interval Platinum membership expires before the travel date of the exchange or Getaway to which you’re applying the Guest Certificate, you will be charged for the Guest Certificate at the standard fee. In order to apply a free Guest Certificate to an exchange or Getaway, your Interval Platinum membership must be active through the travel date.

Yes, but in order to apply a free Guest Certificate to an exchange or Getaway, your Interval Platinum membership must be active through the travel date. If your planned travel date is outside of your current membership year, you must renew your Interval Platinum membership prior to booking.

No. You can use up to five free Guest Certificates during each year of your Interval Platinum membership. After your fifth free Guest Certificate in any given Interval Platinum membership year, you will be charged the standard Guest Certificate fee. Alternatively, you can elect to wait to request your Guest Certificate until your next Interval Platinum membership year and use your next allotment of five free Guest Certificates.

No. You need to use them during the Interval Platinum membership year for which they were allotted.

There is a counter showing the number of free Guest Certificates available to you during your current Interval Platinum membership year. This counter can be found in the My Memberships section under My Account at intervalworld.com, in your Trip Details on the Interval International To Go app, and when you are prompted for an exchange or Getaway payment online or on the app.

A. On the first day of your next Interval Platinum membership year.

No. As of Dec. 13, 2020, you will have up to five free Guest Certificates to use during the remainder of your current year of Interval Platinum membership.

Yes, when you enroll in Interval Platinum you'll receive a new card inside a beautifully designed membership kit. Everything you need to immediately start enjoying your new status as an Interval Platinum member will be inside.

Yes, go to the Benefits Section and click on Interval Platinum to upgrade today.

Yes, new members who upgrade to Interval Platinum will receive $75 off Getaways during their first year of Interval membership. That's just one more reason to upgrade to Platinum today!

Yes, once you log in to Intervalworld.com you'll be recognized as an Interval Platinum member and all the great benefits of Interval's highest level of membership will be only a click away.

Interval International‘s mobile web is our user-friendly mobile website for Interval International® members. Our new mobile web allows members to search for and book Getaways, deposit their week or points, and even make a vacation exchange! The mobile web is available on all smartphones, which makes it extra convenient for express vacation planning.

Key Features
• Search for and book Getaways
• Quickly search the entire Resort Directory
• Deposit your week or points
• Make a vacation exchange
• Manage your membership and personal information with the convenience of the My Account tab

Visit our mobile site — IntervalWorld.com — easily from your smartphone.

Interval International members use the same login they created for IntervalWorld.com for their mobile web login. As an added bonus, the mobile web comes with a Save Login ID option that allows members to store their login ID for future use.

Yes. Non-members can still use the mobile web to search for their favorite resorts.

Yes. The mobile web has an option that allows users to access all the other great benefits of IntervalWorld.com — such as Interval Travel, Interval Community, Offers & Extras, Interval HD, the Deals page, and more!

Yes. In addition to members being able to renew their membership on the mobile web, they can also upgrade to Interval Platinum or Interval Gold!

Yes. The mobile web is available to everyone around the globe.

For mobile web technical support, please call 855.873.7341.
Outside of the U.S., call 305.925.3105.

E-Plus allows members to retrade their confirmed exchange up to three times for a different destination, resort, unit size, or travel date for a one-time fee.

A retrade is when a member changes his or her original confirmed exchange to a different destination, resort, unit size, or travel date for an additional full exchange fee.

With E-Plus, members pay a nominal one-time fee (in addition to the exchange fee) for the option to change their confirmation up to three times at no additional cost. With a regular retrade, members can change their confirmed exchange for as many times as needed, but they have to pay the full exchange fee each time.

If your E-Plus retrade is being confirmed into a larger unit than your existing confirmation, then the E-Plus retrade is subject to the Unit-Size Upgrade fee.

However, if your current confirmed exchange is a smaller unit than your original relinquishment, the Unit-Size Upgrade fee will apply only if you carry out an E-Plus retrade into a larger unit than the one you initially relinquished.

In addition, there is no upgrade fee for E-Plus retrades made within the Flexchange window.

E-Plus provides the utmost in flexibility! E-Plus allows you to retrade, or change your plans, up to three times for only a one-time fee.  If you retrade without E-Plus, you must pay the full exchange fee each time you change your plans.

E-Plus can be purchased when an exchange request is initially placed and continuing up to fourteen days after your exchange has been confirmed as long as the purchase is prior to the check-in date of the originally confirmed resort accommodations.

E-Plus can be purchased when you confirm an exchange or when placing or modifying a pending request. After your exchange has been confirmed, you will have a fourteen-day window in which you can still purchase E-Plus.

Members with eligible confirmations can purchase E-Plus at IntervalWorld.com on the My History page within the Exchange tab.

If your unit is eligible for an E-Plus purchase, you will see the Purchase E-Plus button under the Actions column. 

The cost of E-Plus is currently $89 USD. (Please note: Prices vary by members' country of residence).

E-Plus can be purchased once for each confirmed exchange or exchange request.

An E-Plus fee will only be refunded if the original exchange request for which the E-Plus was purchased cannot be confirmed or if cancellation of the original request is received prior to the issuance of the confirmation.
E-Plus fees will not be refunded under any other circumstances.

Yes. E-Plus is valid for a year from the check-in date of your first exchange confirmation. It does not extend with the check-in dates of your retrades.

E-Plus cannot be purchased for Getaways.

E-Plus is not currently available for ShortStay Exchange or Interval Options.

Call your local Interval International Member-Services Center and speak to a vacation advisor. If you are a qualifying member of E-Plus, you can also go to the E-Plus page under the Benefits section for more information.

Yes, there are.

If an E-Plus retrade is requested 60 days or more before the check-in date of your current confirmation, the travel dates requested for the E-Plus retrade can be any time until the E-Plus expiration date.

If an E-Plus retrade is requested less than 60 days before the check-in date of your current confirmation, the travel dates requested for the E-Plus retrade can be no later than 60 days after the current check-in date. In addition, the travel date for any remaining E-Plus retrades can be no later than 60 days after the check-in date of the current E-Plus retrade confirmation or the E-Plus expiration date, whichever comes first.

All E-Plus retrades must be performed at least 14 days in advance of the check-in date of your current confirmation.

Purchases completed on or before January 31, 2024, will be unaffected and adhere to previous program rules.  The new rules for E-Plus will be effective for all purchases on or after February 1. 2024

This certificate entitles the recipient to redeem it for a full week of accommodations at a resort in Interval’s worldwide network. These additional weeks are sometimes called “bonus weeks” or “extra vacations.”

Resort Accommodations Certificates are issued to members for many different reasons. These reasons can range from the certificate being a part of your vacation ownership purchase to the certificate being a bonus that was issued as part of a special promotion.

In order to redeem a Resort Accommodations Certificate, it must be assigned to your Interval International® membership account. If you received a certificate directly from Interval, it will be automatically assigned to your account. However, if you received a certificate from a resort or third party, it may not be assigned yet.

The certificate(s) that are available in your account are shown on the My Certificates page. You can access the My Certificates page by first opening the My Units page, then clicking on the View Certificates button, which is located under the heading, My Certificates.

If you prefer, or if you don’t see your certificate on your My Certificates page, call your Member-Services Center. A vacation advisor will be able to assign eligible, outstanding certificates to your membership account, and will also be able to help you redeem any Resort Accommodations Certificates.

There is a redemption fee for most Resort Accommodations Certificates. This fee may be based on the number of bedrooms in the unit you choose for your vacation. Or, it could be a flat rate, regardless of the resort week or unit size you choose.

Yes, it does. If you received a paper Resort Accommodations Certificate or were sent one via email, the expiration date is included in that document. That expiration date is also in the certificate listing on your My Certificates page. However, if your certificate has been extended, please refer only to the updated expiration date displayed online under My Certificates. Travel must be completed before the certificate expiration date.

If your certificate has expired and cannot be extended, it is no longer valid and will not display on the My Certificates page.

Some Resort Accommodations Certificates allow you to redeem or place a request as much as a year in advanced of travel. Other certificates have a shorter available time window between booking and travel. You can find this information on your certificate or listed with the certificate on your My Certificates page.

Available destinations and travel dates change often, so if your desired vacation is not available right away, just keep checking back.

Your eligible travel dates will change if there is any travel window or other redemption restrictions associated with your Resort Accommodation Certificate. During your online search, the current Eligible Travel Dates will be displayed at the top of the certificate.

Your latest possible travel date will be seven days prior to the expiration date listed on your certificate, as your travel must be completed by the expiration date.

However, your certificate may have travel window or other redemption restrictions, so please refer to the Eligible Travel Dates displayed at the top of your certificate during your online search.

Yes, you can. Most Resort Accommodations Certificates include a grid of available destinations by month. That grid is just a sample of what is expected to be available when you redeem your certificate. Complete, up-to-the-minute availability is displayed when you redeem your certificate on the My Certificates page. Or, you can call your Member-Services Center and speak with a vacation advisor.

If you choose to redeem online, please visit the My Certificates page, which you can access by clicking View Certificates on the My Units page. After selecting the certificate you wish to redeem, you will be presented with available destinations based on the certificate’s search criteria and eligible travel dates. You may choose up to six month-and-destination combinations to search at any given time. For example, you may select Sedona, Arizona, for six different travel months, or Las Vegas, Nevada; Branson, Missouri; Orlando, Florida, for two travel months each.

Specific resort or other redemption restrictions can be viewed on the My Certificates page by clicking the link on the certificate you wish to redeem. You may also call your Member-Services Center and speak with a vacation advisor for assistance.

Some Resort Accommodations Certificates allow you to place a request for your accommodations. When you place a request, you will be able to select only from eligible destinations and travel dates. In addition, all confirmations are made on a space-available basis. No guarantee is made that any specific request will be confirmed.

Available destinations and travel dates change often, so if your desired vacation is not available, continue to check back. You may also call your Member-Services Center and speak with a vacation advisor for assistance.

You can extend the expiration date of some Resort Accommodations Certificates for a nominal fee. Or, you can share your love of a great vacation by purchasing a Guest Certificate. A Guest Certificate will allow you to assign your full week of accommodations to family or friends. If you’re an Interval Platinum member, Guest Certificates are free.

Resort Accommodations Certificates cannot be combined or used in conjunction with any other certificate, including a fee-waiver certificate. In addition, all other Terms and Conditions of Individual Membership and Exchange and Flexchange® apply.

For a select list of Interval's membership and exchange fees, click here.

Interval International® has teamed up with Priceline Partner Solutions^™ as its preferred hotel partner.

Interval International members get up to 60% off on hotel bookings made at intervalworld.com, and Interval Gold® and Interval Platinum® members get up to 65% and 70% off, respectively.

Priceline Partner Solutions^™ is a leading provider of online travel and provides access to thousands of properties worldwide through their brands including Priceline, Agoda, and Booking.com.

For those familiar with Priceline, bidding is not required in order to get your Interval member hotel discount. Interval International members will save up to 60% on hotel rates; Interval Gold members will save up to 65%; and, as Interval’s highest membership tier, Interval Platinum members will save up to 70%. These special discounts are offered only at intervalworld.com.

You don’t have to wait at all. As soon as your membership shows as Interval Gold or Interval Platinum in the My Memberships section of the My Account page at intervalworld.com, you’ll receive your additional discount for the selected hotel bookings.

Simply go to the Travel tab and select Hotels from the drop-down menu.

The special Interval member hotel discount is applicable to hotel rates labeled Member Deals. The discount will already be applied to your selection, based on your level of membership. Interval International members can save up to 60% on hotel rates, and Interval Gold and Interval Platinum members can save up to 65% and 70%, respectively.

In order to offer our members a broad reach of global inventory, we have expanded the hotel benefit to now include hotels from Agoda and Booking.com, in addition to hotels from Priceline. This expands our overall travel offering, especially in the European and Asia Pacific markets.

Yes. We have expanded the hotel benefit to now include inventory from both Priceline and Agoda, which have their own customized confirmation emails.

For Booking.com reservations, members will receive an email confirming their reservation at the property. Payment will be required at the property upon checkout. These are not pre-paid bookings.

There is not! Feel free to book as many hotel stays as you’d like via the Hotels page at intervalworld.com.

This special discount is only available at intervalworld.com.

No. In order to get the Interval member hotel discount, the booking must be made at intervalworld.com.

Of course! For Priceline Partner Network hotel-booking questions, call 877-477-7441 toll-free. If you have questions regarding the use of the hotel benefit or your Interval International membership, call 800-INTERVAL (800-468-3782) or your local Member-Services Center.

For customers purchasing a new trip protection plan, our plans include Covid-19 coverage either through an Epidemic Coverage Endorsement or certain limited-time COVID-19 claim accommodations. Benefits vary by plan and by state of residence, and are not available in all jurisdictions. We recommend that you review the COVID-19 FAQs to see if your questions are answered. Please contact Allianz Global Assistance directly at 800.419.7642 if additional information is needed.

Trip Protection is designed to protect the investment you make in your travel plans. Just as you have home or car insurance, it can protect your travel investment (up to the amount of your plan limits) should your trip be cancelled or interrupted for a covered reason.

Trip Protection can keep you and your travel plans safe with benefits that may include:

• • Trip Cancellation and Interruption Protection
• • Emergency Medical Transportation Benefits
• • Emergency Medical and Dental Benefits
• • Travel Accident Benefits
• • Lost, Stolen, or Damaged Baggage Protection
• • Baggage Delay Protection
• • Travel Delay Protection

Please note: Not all plans include each benefit listed here. Please see your plan documents for terms, conditions, and exclusions.

E-Plus allows members to retrade their confirmed exchange up to three times for a different destination, resort, unit size, or travel date for a one-time fee. While this benefit offers flexibility, E-Plus does not protect you from the unexpected like Trip Protection can. In addition to affording you protection against trip cancellation for a covered reason, Trip Protection can provide benefits if you experience a travel delay for a covered reason. Subject to your plan’s terms, conditions and exclusions, it can reimburse you if your bags are lost, damaged or stolen, can get you help quickly with 24-hour emergency hotline assistance, and more.

You can purchase insurance for exchange and Getaways at the time of confirmation (including placing an exchange request), or within 7 days of the booking or up until the day prior to the start of your trip, whichever comes first. With your Trip Protection purchase you can then enjoy the peace of mind that comes with knowing you and your travel plans are protected with benefits such as trip interruption protection, emergency medical benefits, 24-hour hotline assistance, and more.

Benefit limits may vary by plan, trip and person. Please see your plan documents for specific details pertaining to your specific plan.

You can increase your benefit limits online by going to www.etravelprotection.com/interval/ and select the Manage a Policy tab in the middle of the page. Don’t forget to consider all covered aspects of your travel when determining the best benefit limits for you.

The primary traveler is someone who is going on the trip and is the one whose name first appears on the Trip Protection plan. This is usually the member on the Interval membership, but it can also be a guest if a guest certificate is purchased. The primary insured must be traveling with the party.

Trip protection protects everyone staying in the accommodations covered by the confirmation, whether they are listed or not. The primary insured must be traveling with the party.

Not necessarily. Credit cards may have gaps in the coverage they provide and many personal health insurance plans (like Medicare) may not protect you overseas. You should check these policies before you travel to assess exactly how or if you would be covered in case you have an emergency.

You can increase your benefit limits online by going to www.etravelprotection.com/interval/ and selecting the Manage a Policy tab in the middle of the page. Don’t forget to consider all covered aspects of your travel when determining the best benefit limits for you.

A travel delay is when your travel is delayed for five or more consecutive hours for a covered common carrier delay, strike, natural disaster, and more. Please refer to your Declaration of Coverage for benefit limits in your plan.

Yes, Trip Protection may reimburse your exchange fee.

Yes. You can modify your plan or increase benefit limits online by going to www.etravelprotection.com/interval/ and select the Manage your Policy tab in the middle of the page. Please make sure that all details and travel dates are correct BEFORE travel.

You can also download the free TravelSmart^™ app to view your plan details, file a claim, get help quickly, and more—all from your smartphone.

https://www.allianztravelinsurance.com/travelsmart.htm

You can use your Trip Protection plan on your new trip if you haven’t made a claim, the date on which you request the change is not after your original departure date, the total time between the original date of your policy’s purchase and your new travel plans does not exceed 770 days, and you pay any required difference in premium. You simply need to update your plan with the new dates and pricing by visiting Allianz Global Assistance at www.etravelprotection.com/interval/.

You can request an additional copy of your plan documents are sent via email by visiting Allianz Global Assistance at www.etravelprotection.com/interval/ and select the Manage Your Policy tab in the middle of the page. Be sure you have the email address associated with the booking and the departure date handy.

When you purchase Trip Protection from Allianz Global Assistance, you'll receive a separate confirmation. If you haven’t received your confirmation email within 24 hours of your travel confirmation, please contact Allianz Global Assistance at 800.419.7642. All plan documentation will be sent directly to you from Allianz Global Assistance.

For a full refund of your premium, you must cancel within 15 days of your travel confirmation, or such other period as may be applicable in your state of residence, and must not have filed a claim or departed on your trip. Premiums are not refundable after this period. You can cancel your plan online by visiting Allianz Global Assistance at www.etravelprotection.com/interval and select the Manage Your Policy tab in the middle of the page.

Trip Cancellation benefits can reimburse up to 100% of your prepaid, nonrefundable trip costs like airline tickets, park passes, scheduled tours, and more if you have to cancel your trip for a covered reason, which typically includes a covered medical emergency, the financial default of a covered airline, tour operator, employer termination, terrorist incidents, jury duty, and more. Changing your mind about taking a trip or having your trip plans changed to meet business obligations is not covered. Please see your plan documents for terms, conditions, and exclusions.

No - you'll need to contact Allianz Global Assistance and Interval as soon as possible after cancelling your travel arrangements to make any changes and/or cancellations to your plan. For a full refund of your premium, you must cancel within 15 days of purchase, or such other period as may be specified by your state of residence, and must not have filed a claim or departed on your trip. You can cancel or modify your plan online by visiting Allianz Global Assistance at www.etravelprotection.com/interval/ and select the Manage a Policy tab in the middle of the page.

Simply visit Allianz Global Assistance at www.etravelprotection.com/interval/ and select the Claim tab in the middle of the page and then select File a Claim tab. You will then select Single Trip Travel as the Type of Plan. Be sure to have your departure date and either your policy number or the email address used for the booking handy. Once you have filed your claim, you will receive a confirmation email, as well as a required documentation checklist. Please note: For Trip Cancellation claims, you must first cancel your trip with Interval and then file your claim.

Required documents and information can be found on your online claim filing confirmation page. You can also download and submit these forms by visiting Allianz Global Assistance at www.etravelprotection.com/interval/ and selecting the Claim tab located in the middle of the page. Then select the File a Claim tab and scroll to the bottom of the page to select Claim Documentation Checklist.

You can upload your completed forms by visiting Allianz Global Assistance at www.etravelprotection.com/interval/ and selecting the Claim tab located in the middle of the page. Select File a Claim to upload your completed forms. You will then select Single Trip Travel as the Type of Plan. Enter either you email address or policy number and your departure date.

If you prefer, you can mail or fax your completed forms to:

Allianz Global Assistance
Attn: Travel Claims Dept.
P.O. Box 72031
Richmond, VA 23255-2031
Fax: 804.673.1469

You can check the status of your claim at any time by visiting Allianz Global Assistance at www.etravelprotection.com/interval/ and selecting the Claim tab in the middle of the page and then Check a Claim. Or you can contact us at 1-800-419-7642. Be sure to have your policy number or claim number and the last name of the primary insured handy.

Allianz Global Assistance will begin review of your claim once your claim form and all the required supporting documentation have been received. Please allow up to 10 business days to complete the review.

Once a claim is approved, a check is generally issued within 10 business days of receipt of the final documentation. You can also choose to have an electronic disbursement of your payment.

Terms, conditions, and exclusions apply. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated “A-” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Plans include benefits and assistance services. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.

Owners in the Vistana Signature Network (VSN) are now eligible for a new benefit that allows StarOptions® to be utilized towards booking a cruise through Interval Cruise Travel. By selecting one of the cruise offerings, Owners may utilize a portion or all available StarOptions towards fulfillment of a cruise booking

Select Owners in the Vistana Signature Network with accounts in good standing with eligible StarOptions. Annual Association fees, taxes and VSN fees must be paid on any Vacation Ownership Interest (VOI) utilized for a cruise booking. See Terms & Conditions for full details of eligibility and participation.

The minimum value needed to participate is 60,000 StarOptions. Owners may elect to fund a cruise booking from StarOptions or StarOptions plus cash requirement. StarOptions used for a cruise offer may be redeemed from one or more eligible VOIs for the required amount of StarOptions. Annual VOIs may be combined across multiple Use Years with Use Rights from the transaction year or the year after the transaction year. Biennial VOIs may be combined if they are from the same Use Year with Use Rights in the transaction year or the year after the transaction year.

The maximum number of StarOptions is listed by VSN membership level:

• Non-Elite – 200,000 StarOptions
• Three-Star Elite – 300,000 StarOptions
• Four-Star Elite – 400,000 StarOptions
• Five-Star Elite – 500,000 StarOptions

Only through Interval International, not associated with this VSN Cruise offer.

No, only StarOptions may be redeemed for fulfillment of a cruise booking.

No, only non-restricted StarOptions with Use Rights in the transaction year or the year after the transaction year are eligible for cruise bookings.

The booking deadline is listed by VSN membership level:

• Non-Elite – March 31
• Three-Star Elite – July 1
• Four- and Five-Star Elite – October 1

Yes, Owners may apply eligible StarOptions with Use Rights in the year of or the year after the cruise booking transaction date towards a cruise. Cruise bookings can be made as early as January of the year prior to the Use Year you are transacting on.

Yes, Owners may make multiple cruise bookings within a calendar year, up to the maximum number of eligible StarOptions in accordance with their VSN membership level.

Yes, Owners may reserve multiple staterooms for a specific cruise booking (same sailing date and itinerary).

Port charges, taxes, accommodations based on double occupancy per stateroom only.

Ground/Air transportation, travel insurance, on-board services, including, without limitation, such as spa treatments, beverages, alcoholic beverages, casino gambling, shopping, organized tours, babysitting, optional specialty dining packages and gratuities are not included and are at the Owner’s expense and shall be paid directly to the cruise line.

Travel insurance is available for purchase directly with Interval Travel.

• • Some member-deposited resort space exceeds exchange demand. Those excess units are made available as Getaways.
• • For highly demanded vacation areas and times, Interval will occasionally obtain inventory directly from resort developers. Some of these weeks are at affiliated resorts, and others are from non-affiliated properties. In the latter cases, the space may not be available for exchange.
• • Inventory relinquished to our system through Interval Options® exchanges may be made available for Getaway purchase.