Please refer to our Travel Advisories page for information regarding travel restrictions and a list of resorts that have closed to ensure the safety of their guests and employees. You can also access resort-specific information on our Coronavirus (COVID-19) Resort Updates page.
If you have to cancel a vacation and have purchased Trip Protection for your exchange or Getaway, please contact Allianz Global Assistance at 800-419-7642. If you did not purchase Trip Protection or if the reason for your cancellation is not covered by Trip Protection, please note that, while Interval’s standard cancellation policy applies, we may be able to help you explore alternative vacation options in instances when COVID-19-related travel restrictions and resort closures impact your vacation plans. We recommend that you contact our Member-Services Center for assistance. Stay safe.